Original reviews of software are written by the users themselves, based on their experiences with the software. They include both the positive and the bad, and are an original-software.net/how-virtual-data-rooms-are-used-for-investment-banking-and-finance invaluable source of information for other buyers of software. It is crucial to understand the source a reviewer comes from and the reason for the software that they are reviewing. Reviewers who write bad reviews can have a number of reasons, from genuine happiness and balanced experiences to suspicious motives.

To ensure the authenticity of a review, all reviews are subject to the following examinations:

Identity Check – Each review will be screened for identifiers, such as the name of the author, his job title, and email address to confirm it was written by a real person. If the reviewer’s identity cannot be verified, the review will not be published. Conflict of Interest Verify if the reviewer is in any way associated with the company being reviewed, or they are directly competing with the vendor their review will not appear in the media.

All reviews are subject to the same quality control and verification processes regardless of the rating or product being reviewed. This ensures that all reviews are treated equally and without bias.

Vendors are urged to respond to any reviews even if they have negative reviews, since this is a great chance to demonstrate that they are listening and are interested in their customers’ feedback. However, vendors should not try to influence reviews through having a non-disparagement requirement in customer contracts, since this is against federal law.